Procedure of a consultation
The basic procedure for a medical consultation is as follows.
If you have any questions, please feel free to ask our staff.
If you have any questions, please feel free to ask our staff.
First visit
1. Reception of the first visit
Our center accepts patients by referral appointment only.
When visiting us, please have a letter of referral from your primary care physician ready. We would ask you about your medications you are taking.
2. Outpatient reception
Please show your patient registration card and reception ticket to an outpatient reception desk.
3. Consultation and examination
Please pick up the day's medical consultation ticket, examination reservation slip, and out-of-hospital prescription.
4. Outpatient reception
When your consultation or examination is finished, please return your consultation ticket, reception slip, etc. the outpatient (examination) reception desk.
For some departments, you may be asked to go to the next appointment reception desk.
For some departments, you may be asked to go to the next appointment reception desk.
5. Payment
Your reception number will be displayed on the monitor when your payment is ready. Please make your payment at the checkout desk (counter No. 4) or the automatic payment machine. You can also pay with a credit card.
The out-of-hospital prescription will be stamped with an " paid " stamp.
The out-of-hospital prescription will be stamped with an " paid " stamp.
Follow-up visit
1. Reception machine for follow-up visits
Please check in at the Follow-up check-in machine on the day of your appointment.
If it has been 3 months since your last visit, you will not be able to use the Follow-up check-in machine.
Please come to the Follow-up check-in desk (counter No.2) and show your insurance card.
If it has been 3 months since your last visit, you will not be able to use the Follow-up check-in machine.
Please come to the Follow-up check-in desk (counter No.2) and show your insurance card.
2. Outpatient reception
Please show your patient registration card and reception ticket to an outpatient reception desk.
3. Consultation and examination
Please pick up the day's medical consultation ticket, examination reservation slip, and out-of-hospital prescription.
4. Outpatient reception
When your consultation or examination is finished, please return your consultation ticket, reception slip, etc. the outpatient (examination) reception desk.
For some departments, you may be asked to go to the next appointment reception desk.
5. Payment
Your reception number will be displayed on the monitor when your payment is ready. Please make your payment at the checkout desk (counter No. 4) or the automatic payment machine. You can also pay with a credit card. The out-of-hospital prescription will be stamped with an " paid " stamp.
Medical Questionnaire
For first-time visitors, please fill out a medical questionnaire before your medical consultation.
To save time, we recommend that you fill out the form in advance and bring it with you.
Please note that depending on the department you are visiting, you may be asked to fill out another medical questionnaire specific to that department. Please be careful to avoid losing the form, as it is your personal information.
Reception Locations
The major medical departments and examination reception areas are as follows. Please check the reception ticket before coming to the reception desk.
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| Department | Location | Floor |
|---|---|---|
| Hematology, Gastroenterology, IVR, Respiratory Medicine, Respiratory Surgery, Smoking Cessation Support (Green Outpatient Clinic), Gastroenterological Surgery, Endocrinology and Metabolism*, Second Opinion Outpatient | Reception A | Main Bldg 1F |
| Surgery, Gastroenterology, Bone Ulcers/Plastic Surgery, Dermatology, Ophthalmology, Internal Medicine (Circulation)* | Reception C | |
| Urology, Neurosurgery, Palliative Care, Cervical Surgery, Cervical Dentistry, Oral Surgery, Psychiatric Oncology | Reception D | |
| Women's Outpatient Clinic / Breast Surgery, Gynecology, Plastic Surgery | Reception E | |
| Blood Collection Room, Central Treatment Room | ||
| Diagnostic Radiology, Ultrasound Center, Endoscopy Center | Diagnostic Imaging Reception | |
| Pathology Outpatient Clinic | Main Bldg 2F | |
| Skin Care and Stoma Consultation Room, Lymphedema Care Room | Admission and Discharge Center | Main Bldg 3F |
| Oncology, Outpatient Cancer Nursing, Genome Center Cancer Prevention and Genetic Counseling, Psychological Counseling | Outpatient Chemotherapy Center | Main Bldg 5F |
| Radiation Treatment Dept. | Radiation Treatment Reception | Main Bldg B1F |
Note: * indicates special outpatient departments for inpatients.
- Please bring the out-of-hospital prescription you received to the insurance dispensing pharmacy within 4 days and receive your medication upon payment.
In cooperation with the Tochigi Prefectural Medical Association, Utsunomiya City Medical Association, and other medical associations, we are able to follow up on your condition. - After finishing specialized treatment at the center, we ask for continuing medical care along with a report to the physician who referred you to us.
If a patient or family member requests, we may ask an appropriate doctor to provide medical care with a letter of referral (medical information form) following communication by phone or other means. - Explanation of examination may be given at Reception B.
Medical Certificates
If you wish to obtain a medical certificate or certificate, please ask at the Central Reception Desk. (If you have the designated form, please bring it with you.)
*Please ask at the Central Reception Desk if you have any questions about the fees, how to receive the certificate, etc.
*Please ask at the Central Reception Desk if you have any questions about the fees, how to receive the certificate, etc.